The following are the values on which the Company’s culture is based and that enable us to create conduct guidelines based on the following criteria:
Values are converted into the passion for what we do, the courage to face challenges, strict and realistic risk analysis and the individual and collective objectives that we set.
The application of knowledge and experience can only meet our customers’ needs if it is reliable. Customers acknowledge ZGR for the reliability of both its products and services. Transparency, truthful information, rigorous analysis, professional standards and honest communication are essential parts of this reliability and form the foundation on which the professional development of the ZGR team is built.
What distinguishes us is the in-depth technical understanding of the complex processes involved in management of electric power and of the key technologies that enable us to continuously adapt our solutions to the customer’s and society’s needs, even anticipating their future requirements.
The passion for learning and continuous training are an important part of the values fostered by the people who make up the ZGR team.
Creativity is essential in an increasingly turbulent world with a dizzying pace of variation in market needs. That is why ZGR fosters creativity in the team by creating open spaces for brainstorming and eliminating the rigidity that the nature of the processes we are dealing with could generate.
Here at ZGR we assume the inevitability of failure but understand and value perseverance as a tool to convert failure into success through learning.
This generates optimism about the future and fosters a culture of work as a tool to achieve success among the people who make up our team.
ZGR is responsible for the use of its knowledge and the solutions it provides its customers and ensures that it meets its commitments with suppliers, customers, shareholders and the society in which it carries out its activity.
The people who make up the ZGR team enjoy the freedom required to assume decision-making responsibilities and accountability as an essential part of the freedom within which they perform their work.
What differentiates ZGR is its ability to imagine different ways of addressing changing needs.
ZGR recognises humility, empathy and active listening as essential aspects of providing the best service. These qualities are not only a source of customer satisfaction, but also the best way to find out about their needs and concerns and therefore the opportunities they offer.
ZGR prioritises service as an attitude in the professional development of the people who make up our team.
Our project is part of a vision of a future that includes ZGR and our entire environment. We are convinced that to transcend the present we must assume sustainability as a value that we incorporate into everything we do.